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To get a faster answer, include: the email address on your account, your order or transaction ID if the question is about payment, and a link to the photo or the job ID if an edit went wrong. Screenshots help.

Typical reply time: [Support response time – copy pending], Monday to Friday, excluding public holidays.

You can also use the form at https://noscrubsai.online/contact/. Choose a topic — Billing, Credits, Editing problem, Privacy or deletion, Copyright, Partnership, Other — and write your message. The form asks for your email address so we can reply; it does not require you to be signed in.

Please pick the right topic: copyright and privacy requests are routed to a different queue and handled under the deadlines on our DMCA / Copyright page and in our Privacy Policy.

Before you write in, these answers cover most of what people ask:

• How many credits does one edit cost, and do they expire? See the pricing section on the home page — it lists credit packs, what each edit consumes, and validity.
• Can I get a refund? The rules are in Section 6 of our Terms of Service.
• My credits disappeared or an edit failed. Send us the job ID and the time it happened; we check the log and restore credits for failed jobs.
• How do I delete my photos or my account? See Section 6 of the Privacy Policy.
• How does the AI editing on No Scrubs AI work? The home page explains the steps and shows examples produced with it.
• Someone uploaded a photo of me without consent. Email hello@noscrubsai.online with the link; we remove it and act against the account.

• Partnerships and press: hello@noscrubsai.online
• Copyright and DMCA: DMCA / Copyright page
• Terms: Terms of Service

No Scrubs AI is an independent product and is not affiliated with or endorsed by any artist, label or rights holder.

Last updated: [Effective date – copy pending]